Support
Check our online help for any questions you may have.
Problems with music and video uploads
If you can't access a video or music file on a weblog properly, this could
be due to an incorrect link having been inserted by the weblog owner.
But, there is also the chance that you don't have the appropriate player on
your computer installed. For Quicktime formats you can get the player at Apple,
for RealAudio or RealVideo go to RealNetworks and Microsoft will provide you
with the Windows Media Player.
Be carefull not to insert the video under the feature "Add image".
Otherwise you will only see a defect picture. Insert the corresponding source
code, whenever you want to display the video directly, into your weblog. Please
also read "How to insert music and videos as direct links?".
In order to substitute the long links in the weblog view, insert the link again
and add a short title to it.
Please do keep legal restrictions in mind when inserting audio and video content.
If it is clear that linking directly to the content is not permitted, you are not
allowed to insert the links into your weblog.
How to insert music and video links
First of all, you need a link to an audio or video file. Go to the website
that already contains a link to the file. Click the link with the right side
button of your mouse (Macintosh users press the apple key and select the link)
and select "copy link". The link to the file is now saved in the clipboard
and can be added into your entry with the "insert link" option. In
the "Add link" window, click ctrl+v (macintosh: apple+v). Since
links to multimedia files tend to be long, it makes sense to add a short description
to your link.
Please be aware of the legal terms of use whenever your use external audio
and/or video files. Weblogs aren't outside legal restrictions or copyright law,
so please be careful.
Hint for HTML experts: in order to insert a video, just like an image, you
have to search for the "
How to publish music or video files on my weblog
Select the "Add multimedia files" icon in the text editor in order to insert videos,
mp3s or other multimedia files. A window opens and you can select the relevant
file. It all works similarly to inserting an image. Because of the size
of mulitmedia files, it is not recommended to upload them directly onto your
weblog. Music files can be up to 3 MB in size and videos can be much bigger.
In order to save your storage space and make uploading easier for your readers,
it is better to link your weblog to multimedia files. Just insert the particular
URL and confirm by clicking "send".
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